ikev2 received notify error payload invalid syntax

Thanks for the post. I have tried the following without success. It turns out the other side made a slight change in the configuration. ikev2 decryption keys for the failed scenario. On the other end is a Fortinet appliance. joshua.arthur November 8, 2018, 4:13pm #1 Having an issue creating a site-to-site VPN with a Sonic Wall TZ270 using IKEv2. Also, the first CHILD_SA is created for the proxy_ID pair that matches the trigger packet. Childless initiation is usually only done if the peer actually supports it. The exchanges contain only two packets because it combines all the information usually exchanged in MM1-4 in IKEv1. The IKE_AUTH exchange is used to authenticate the remote peer and create the first IPsec SA. ASA2 sends the response for the IKE_AUTH packet: ASA2 inserts an entry into the SA Database (SAD): ASA1 verifies and processes the authentication data in this packet, and then inserts this SA into its SAD: Note: The responder tunnel usually becomes active before the initiator tunnel. I think, they changed OS into the sonicwall firewall. There are no specific requirements for this document. I understand you; last version of sonicwall makes big trouble for us. Downgrading the tz370 to 7.0.0-R906 solved the issue for me. before version 7 sonicwall was using Vxworks.They changed High Availibility infrastructures, Packet stream processes are different than version 6. anyway, I hope Sonicwall fix immediatly these faults. I then tried to login on the sonicwall web interface, but it was not accessible at all. --While testing the strongSwan client(v5.5.2 OS-Linux VM) with the new epdg we are observing Invalid Syntax on the Payload no 41 which is "Notify IKEV2_MESSAGE_ID_SYNC_SUPPORTED (16420)" in the IKE-AUTH-MID-01 message.pcap log is attached for reference with IKE decryption table. It can be initiated by either end of the IKE_SA after the initial exchanges are completed. Relevant config (where I've changed the information to hide possibly sensitive information, I've added <> around the value): There's no NAT configured on the device (so ignore the NAT statement from the interface config), and the connection itself isn't traversing any NAT devices. Looks like the epdg is not compatible with this particular "Notify Payload type- 16420".--So ,is there anyway we can send this IKE-AUTH messages without this particular payload(IKEV2_MESSAGE_ID_SYNC_SUPPORTED ) as an alternate workaround?? Transform Type 1 - Encryption Algorithm Transform IDs, Transform Type 2 - Pseudorandom Function Transform IDs, Transform Type 3 - Integrity Algorithm Transform IDs, Transform Type 4 - Key Exchange Method Transform IDs, Transform Type 5 - Extended Sequence Numbers Transform IDs, IKEv2 Notify Message Types - Status Types, IKEv2 Notification IPCOMP Transform IDs (Value 16387), IKEv2 Configuration Payload Attribute Types, IKEv2 Post-quantum Preshared Key ID Types, http://www.3gpp.org/ftp/Specs/html-info/24302.htm, 1024-bit MODP Group with 160-bit Prime Order Subgroup, 2048-bit MODP Group with 224-bit Prime Order Subgroup, 2048-bit MODP Group with 256-bit Prime Order Subgroup, Generic Secure Password Authentication Method, Maximum Reconstructed Reception Unit (MRRU). If your tunnel does not show up as established, the following debugs should give you more information: debug crypto isakmp 127debug crypto ipsec 127. (In this case ATTACH request failed,as no EAP keys stored in the client)--Currently the epdg is running on "no-certificate" mode as of testing. Did you patch any code? The address range specifies that all traffic to and from that range is tunneled. There appears to be no affect to the client connectivity. The exchange contains the Internet Security Association and Key Management Protocol (ISAKMP) ID along with an authentication payload. It sounds like something is trying to negotiate a tunnel with you and failing. This is a known issue between the IOS and Checkpoint device. Find answers to your questions by entering keywords or phrases in the Search bar above. ASA1 receives a packet that matches the crypto Access Control List (ACL) for the peer ASA 10.0.0.2 and initiates the SA creation: The initial pair of messages that are sent are for the IKE_SA_INIT exchange. My ASA is running 9.1 (2) and my Checkpoints are running R75.40. When I try to connect through the built-in Windows 10 VPN client, I receive a "Invalid Payload Received" error. Itdoes not occur during the initial negotiation. Here is a diagram of IKE_SA_INIT exchange with cookie challenge: After the IKE_SA_INIT exchange is complete, the IKEv2 SA is encrypted; however, the remote peer has not been authenticated. If Strongswan acts as a responder, all works fine. This section provides example configurations for ASA1 (the initiator) and ASA2 (the responder). Currently, IOS report such error because it receives multiple NAT_DETECTION_SOURCE_IP Payloadwhich is not handled properly by this IOS version . How exactly are you initiating this connection? Nothing is indicated in the release note on this subject, WE recently bought TZ270 and installed on one of our test sites, had problems with publishing the websites to internet via NAT and IPsec site-to-site VPN. IKEv2 combines the Phase 2 information in IKEv1 into the IKE_AUTH exchange, and it ensures that after the IKE_AUTH exchange is complete, both peers already have one SA built and ready to encrypt traffic. I disabled all plugins, made no difference. But then the customer changed things up. Updated over 2 years ago. 2015-10-27T00:45:49Z check Best Answer It sounds like something is trying to negotiate a tunnel with you and failing. Network \ IPSec VPN \ Advanced \ IKEv2 Settings \ IKEv2 Dynamic Client Proposal. WAN to WAN most likely, since it is from the WAN and terminates on the WAN. The packet exchange process that is used in IKEv2 is radically different from that used in IKEv1. It is only possible to edit Zones if you using the new gui design in SonicOS 7.0 ->Object -> Zones. [ikev2] dbCommunityHandle::getPresharedSecret: No shared secret on the community. This is the CREATE_CHILD_SA Response. Logs on Responder Resolution This is most likely to happen on an Aggressive Mode request error. 04:21 AM. IKEv2 received INVALID_SYNTAX notify error on initiation with Palo Alto, Azure,.. Added by Andre Valentin over 2 years ago. Anyway, notifies that are unknown should just be ignored, unless they are error notifies (type <= 16383), see RFC 7296, section 3.10.1: ". The keys that are used for the encryption and integrity protection are derived from the SKEYID and are known as. This is documented here: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtx35044/?referring_site=bugquickviewredir, Coming back to your problem, if your tunnel is established, you may want to check the output of "show crypto ipsec sa" on your ASA via CLI. TZ370 is running SonicOS 7.0.1-R1262 which is the last available FW at mysonicwall.com. I tried setting up IKEv2 tunnels to both a Fortigate and a Watchguard, neither tunnel would come up. Another day, another round of fighting these TZ370W'saccording to the included, I can fix it by updating the firmware to a higher version! IPSec works fine. If it isn't one of your IPs, block it via firewall rule and forget it. 04:17 AM Have searched a lot as well as read in the forum, it is a bit disappointing that simple things do not work properly. set security ike gateway <> local-identity <inet 192.168.1.1> I know it is definitely possible to use IKEv2 in VYOS 1.1.7 because we do currently have an active IKEv2 VPN to a Cisco device. (4)3 where the connecting client is Apple iOS11.2.6 native IKEv2 Always On. This packet contains: ASA2 sends the responder message to ASA1: ASA1 receives the IKE_SA_INIT response packet from ASA2: ASA2 starts the timer for the authorization process: ASA1 verifies and processes the response: The IKE_INIT_SA exchange between the ASAs is now complete: ASA1 starts the IKE_AUTH exchange and begins to generate the authentication payload. The group together with others defined in that RFC are also not recommended anymore for use with IKEv2, according to RFC 8247. https://migratetool.global.sonicwall.com/, https://www.sonicwall.com/support/contact-support/, https://community.sonicwall.com/technology-and-support/discussion/2330/first-impressions-of-gen-7-interface, https://community.sonicwall.com/technology-and-support/discussion/2202/tz370-strange-behavior-traffic-flow-becomes-inconsistent-shortly-after-install, https://community.sonicwall.com/technology-and-support/discussion/comment/8623#Comment_8623, https://community.sonicwall.com/technology-and-support/discussion/comment/8625#Comment_8625, https://community.sonicwall.com/technology-and-support/discussion/comment/8629#Comment_8629, https://community.sonicwall.com/technology-and-support/discussion/comment/8659#Comment_8659, https://community.sonicwall.com/technology-and-support/discussion/comment/13067#Comment_13067. Welcome to the Snap! If a certain threshold of incomplete sessions is reached, the responder does not process the packet further, but instead sends a response to the Initiator with a cookie. Use these resources to familiarize yourself with the community: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This section describes the ASA1 (initiator) and the ASA2 (responder) tunnel negotiation and child Security Association (SA) debugs and message descriptions. I have configured an Always on VPN that uses IKEv2 machine certificates for authentication. This is the CREATE_CHILD_SA request. Action . Same is seen through the debugs on the Check Point side: 07-25-2018 All rights Reserved. Your daily dose of tech news, in brief. But wait, doing so breaks the VPN tunnel. While Internet Key Exchange (IKEv2) Protocol in RFC 4306 describes in great detail the advantages of IKEv2 over IKEv1, it is important to note that the entire IKE exchange was overhauled. My own TZ370 has been running for almost 70 days, without any error until yesterday where I lost connection to the internet. These bugs are very frustrating and annoying my old TZ500 was much more stable than this. What would cause this? The contents of the authentication payload is dependent on the method of authentication, which can be Pre-Shared Key (PSK), RSA certificates (RSA-SIG), Elliptic Curve Digital Signature Algorithm certificates (ECDSA-SIG), or EAP. This VPN already has an IKEv2 VPN configured to an Azure VPN gateway, which is working without issue, but I'm having issues with the VPN from the Check Point and I'm struggling to understand why that is. I have to admit that I have other problems to solve. In order to protect from this kind of attack, IKEv2 has an optional exchange within IKE_SA_INIT to prevent against spoofing attacks. but I hope that the moderators will finally forward the countless posts about OS7 to the developers. After it completes the initial exchange, all further exchanges are encrypted. The SonicWall is unable to decrypt the IKE Packet. The problem with IPSec VPN still occurs in the latest firmware release (7.0.1-5018). I think you should inform sonicwall support. In Phase 1 The SonicWall received notification that the Phase 1 ID is invalid. We had a site-to-site VPN from a Sonicwall TZ470 to Cisco ASA. On the other end is a Fortinet appliance. All rights reserved. If the inbound IP is not yours or an end user trying VPN in, block it. If additional child SAs are required, or if the IKE SA or one of the child SAs needs to be re-keyed, it serves the same function that the Quick mode exchange does in IKEv1. The tunnel came online immediately. Protocol-ID (1 byte): This field MUST be as specified in [RFC4306] section 3.10. Learn more about how Cisco is using Inclusive Language. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCun31725/?reffering_site=dumpcr. All of the devices used in this document started with a cleared (default) configuration. I have told all of this time sonicwall must transition to new gui and Unified Policy Management like OSX7 however this transition is very ver bad. In order to verify the ISAKMP, enter this command: In order to verify the IPSec, enter this command: You can also check the output from the show crypto ikev2 sa command, which provides an output that is identical to the output of the show crypto isakmp sa command: 2023 Cisco and/or its affiliates. - edited In the typical case, a mobile host establishes a Virtual Private Network (VPN) with a security gateway on its home network and requests that it be given an IP address on the home network. Yes you're right, thinking Sonicwall is aware of all these bugs. These messages negotiate the cryptographic algorithms, exchange nonces, and perform a Diffie-Hellman (DH) exchange. It can be initiated by either end of the IKE_SA after the initial exchanges are completed. The conclusion must be to downgrade firmware if you want to use VPN . IKEv2 Received notify error payload and VPN Policy: test; Invalid Syntax To continue this discussion, please ask a new question. I gets these errors on my TZ370 as below, any suggetions on how to solve this? The IKEv2 exchange is variable. In fact, I have been sped more than 15 years with sonicwall technology all of products. Just a short update on my troubleshooting, I took a backup of my current settings from TZ370 which ran FW 7.0.1-R1262. Customers Also Viewed These Support Documents. The Initiator resends the initial packet along with the Notify payload from the responder that proves the original exchange was not spoofed. The information in this document was created from the devices in a specific lab environment. Thank you for guiding me in right direction. Except that it's between a TZ470 and a Nsa2600, TZ470 with firmware 7.0.1-R1262 fail to set up an IPSec tunnel with the Nsa2600 (firmware 6.5.4.7-83n). In effect, IKEv2 has only two initial phases of negotiation: IKE_SA_INIT is the initial exchange in which the peers establish a secure channel. If you are seeing the tunnel as established on the ASDM, then this error does not have any relevance. (It shows in the ASDM monitor as connected but no traffic and this error in the logs: IKEv2 Negotiation aborted due to ERROR: The peer's KE payload contained the wrong DH group. Only way to solve it, was a hard reboot. This topic has been locked by an administrator and is no longer open for commenting. Description The log shows " Received notify: INVALID_ID_INFO " on the initiator firewall. I was still young and green and All of a sudden, some of the emails sent by my O365 Exchange server were not appearing in my Outlook app on my PC, nor in OWA. Once they restored from a backup, everything worked properly. A downgrade to R509 solves the problem. Thank you for the assistance. We verified the IKE phase 1 and phase 2 settings. After carefully checking every payload sent in the IKE_AUTH request, I found out I was somewhat messing up with the "CONFIGURATION_PAYLOAD (for ip addr and DNS)" in my strongSwan client. They carry error and status information, as they do in IKEv1. The address range specifies that all traffic to and from that range is tunneled. Also discovered another bug, if you switch to classic view and then navigate to "Network" and click on "Zones" then you are logged out from the Sonicwall TZ 370 and it jumps back to login screen. Spice (2) flag Report Was this post helpful? For testing purposes I have a virtual machine running on my laptop. View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices. Fight around with the WCM portal and SSO from cloud.sonicwall.com. This is the bug reported for ASA, however, the same patch was done for IOS devices as well. New here? Any number of any combination of payloads can be included, as shown in the this diagram: The Notify payload (N) has already been seen in conjunction with cookies. I'm in the process of setting up a new IKEv2 VPN from a Check Point device, terminating on a 1921 router running 15.4(3)M3. This can be done using the stepshere ikemgr.logRun the below command via CLI on both peers, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000wlDICAY&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On08/02/22 18:45 PM - Last Modified08/05/22 20:00 PM, Note: This will not appear in Wireshark by default. To answer your other question, I've tried this keyring config with both a single PSK line as well as separate lines with the local/remote identifiers. We kept getting "IKEv2 Received notify error payload" "Invalid Syntax" messages. Resolution INVALID_ID_INFO can occur both in Phase 1 and in Phase 2 of building up a VPN tunnel. Please remember to rate useful posts, by clicking on the stars below. The CHILD_SA packet typically contains: ASA1 inserts this child SA entry into the SAD: ASA2 inserts this child SA entry into the SAD: Use the information that is provided in this section in order to verify the Internet Security Association and Key Management Protocol (ISAKMP) and IPSec tunnel configurations. Flashback: June 2, 1966: The US "Soft Lands" on Moon (Read more HERE.) As per your description, it looks to be an issue on the TZ 370. Description The Log message Payload processing failed indicates there is a mismatch of proposals during phase 1 or phase 2 negotiation between a site-to-site VPN. It seeams that there is something really bad in the Software. I see only 1 PSK in your config. After seeing this discussion, I downgraded the new TZ370 back to R906 and the VPN worked like it had been working on the old TZ300. Hi @MartinMP @ThK , have you raised the issue with the Classic menu and Zones to SonicWall support? Note: This exchange consists of a single request and response pair, and is referred to as a phase 2 exchange in IKEv1. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. On our end there is a ASA5505. The fortigate kept complaining about malformed payloads. This error shows up during most Anyconnect connections to the ASA and can be ignored if this is not seen during the Fortinet's IKE negotiation. We have to put firmware 7.0.0-R906 on the TZ470 for it to work Have you tested the new version 7.0.1-R1456 ???? Welcome to the Snap! debug crypto ikev2 packet/internal/error/default - this is what I see in the logs (I've removed everything related to the other VPN): This shows that the peer end is sending the right information based on what I've configured, but I can't find any useful information as to what the issue might be from what's being shown in the debugs. The source IP on each error is not one of my public IP's. From the logs it appears to be occurring after the idle timeout period. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. One side of the VPN is using the incorrect IKE Cookies; resetting the VPN Policies on both Peers will resolve this. This document is not restricted to specific software and hardware versions. The other side moved their datacenter to a new location - same IPs, etc basically jsut turning things off and back on but our tunnel isn't coming back up. I've went through the whole configuration multiple times. Try the latest version of IOS which will fix this issue. The documentation set for this product strives to use bias-free language. I don't think it's possible to define asymmetric keys on the Check Point side (there's certainly no place in the UI for it) so the key would be identical either way. Well this bug got fixed in 15.4(03)M04 as per the internal bug. Go to solution SMS Admin Beginner Options 05-20-2017 04:20 AM Hello. Only by changing the code (source:src/libcharon/sa/ikev2/tasks/ike_auth.c#L420), or by writing a plugin that removes the notify from the message before encryption. " This issue was clearly due to error from my side. Here is the relevant configuration for ASA1: Here is the debug output for this exchange: ASA1 then builds the IKE_INIT_SA packet, which contains: The IKE_INIT_SA packet is then sent by ASA1: ASA2 initiates the SA creation for that peer: ASA2 verifies and processes the IKE_INIT message: Here is the relevant configuration for ASA2: ASA2 then builds the responder message for the IKE_SA_INIT exchange, which is received by ASA1. Can you share here your Unifi USG firewall and your Sonicwall site tosite VPN tunnel configuration? We are using Strongswan 5.9.1 to establish multiple tunnels. on another note, are your local and remote PSKs the same? SPI_size (1 byte): This field MUST be as specified in [RFC4306] section 3.10. Lifetime, ciphers and dhgroup have been changed to verify it is independent from this. Wireshark Take a packet capture on both VPN peers and open them in Wireshark side-by-side Note: This will not appear in Wireshark by default. When I test from outside the network I get a message. I was having issues on a Site-to-Site ipsec vpn tz370<-->tz300. Anyway, notifies that are unknown should just be ignored, unless they are error notifies (type <= 16383), see RFC 7296, section 3.10.1: Notify payloads with status types MAY be added to any message andMUST be ignored if not recognized. Support isn't what it used to be (and has certainly never come close to that of a Cisco platformit's a shame that equipment is over-priced and complicated). [ikev2] ikeSimpOrder::getPresharedSecret: No shared secret on the community (order 8113931, ref count 1). ASA2 sends the IKE_AUTH packet, which contains: Note: The TSi and TSr contain the source and destination address of the initiator and responder respectively to forward/receive encrypted traffic. I have seen this similar issue before and the issue needs real-time assistance. This SA is only built for the proxy identities that match the trigger packet. There is no Aggressive Mode or Main Mode. The Initiator resends the initial packet along with the Notify payload from the responder that proves the original exchange was not spoofed. I noted the BUG has reference in particular to AnyConnect,I have observed the same error message on 9.6. I must honestly admit I am not further impressed by the new Sonicwall, preserved the new graphic design is nice, but what does it help when the stability lags or is completely lacking. You must have dump-level ikemgr logs from both VPN peers to decrypt the packets in Wireshark. To sign in, use your existing MySonicWall account. Notify_Message_Type (2 bytes): This MUST identify the type of notification being sent with this message, in network byte order. I should be able to arrange with the customer to get it installed over the next few days. but I know sonicwall won't care this. There are no specific requirements for this document. Had a thought about the VPN issues. Any subsequent traffic that matches other proxy identities then triggers the CREATE_CHILD_SA exchange, which is the equivalent of the Phase 2 exchange in IKEv1. Finally, I rolled back the firmware image from 7.0.1-R1262.bin.sig to 7.0.0-R906.bin.sig, That fixed the VPN. I just initiated the IKE phase, not the child. As shown in the this diagram, there are only two packets in this exchange; however, the exchange repeats for every rekey or new SA: As it is in all IKEv2 exchanges, each INFORMATIONAL Exchange request expects a response. Tried many different things with the IPSec config without any luck. Bonus Flashback: June 2, 1961: IBM Releases 1301 Disk Storage System (Read more HERE.) It also computes a SKEYID value, from which all keys can be derived for this IKE_SA. I cannot get logs from azure, but I think it will be the same problem. As I said - the tunnel has been fine for months. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. The Configuration payload (CP) is used to negotiate configuration data between the peers. For the session to continue, the Initiator must resend the IKE_SA_INIT packet and include the cookie it received. I had been unemployed for nearly 6 months and bills were piling up. --So ,is there anyway we can send this IKE-AUTH messages without this particular payload(IKEV2_MESSAGE_ID_SYNC_SUPPORTED ) as an alternate workaround?? They have decided to go with DHCP rather than static Configure Inter VLAN routing and Internet access from each VLAN, NAT translating with SonicWall for overlapping Site to Site networks. The IKEv2 registration process occurs on ASA1: The IKEv2 registration process occurs on ASA2: Note: This exchange consists of a single request and response pair, and is referred to as a phase 2 exchange in IKEv1. IKEv2 policy based VPN with Check Point peer. ASA2 stops the authorization timer and verifies the authentication data that is received from ASA1. Running a 570 on R1262, no issues with the few VPN tunnels, BUT I do set the following to be inline with my tunnel configs. System LogsNavigate toMonitor > System LogsWiresharkTake a packet capture on both VPN peers and open them in Wireshark side-by-sideNote: This will not appear in Wireshark by default. Your daily dose of tech news, in brief. Added by Dibyajyoti Behera about 6 years ago. IKE is the protocol used to set up a security association (SA) in the IPsec protocol suite. [ikev2] sign_with_shared_key: invalid key buffer [ikev2] ikeAuthExchange_r::validateAuthPayload: Validation of Auth payload failed. Refer to Cisco Technical Tips Conventions for more information on document conventions. So the basic functions do cause such issues ? Have unfortunately not had time yet, but will soon do it. I made the mistake of upgrading my new TZ370 to R1456 immediately - before trying it out with our IPsec VPN we had been using on the TZ300 it replaced. Tried many different things with the IPSec config without any luck. This is the CREATE_CHILD_SA request. invalid syntax usually means PSK mismatch. I would recommend you to seek help from our support team as per below web-link for support phone numbers. As I said - the tunnel has been fine for months. It seems you are initiating only an IKE_SA, not a CHILD_SA (the IKE_AUTH request is missing SA and TS payloads etc.). So sending an INVALID_SYNTAX notify back would definitely be incorrect if it's because of an unknown notify type. I'm configuring a new Ikev2 site-to-site VPN on a Cisco 2921 to a customer/3rd party Cisco ASA, we're running both Ikev1 + Ikev2 vpns on here at the moment. So you can upgrade to 15.4.3M9 Maintenance Deployment (MD) or the latest one which you mentioned. There is one destination IP that is my public IP but the source IP is not one of mine. as per the debug output below: 2023 Cisco and/or its affiliates. Thanks for this - I had found information around the ASA but I wasn't sure if it would be relevant in this instance. Table 2 lists the output fields of IKE_SA_INIT, IKE_AUTH, IKE SA Rekey CREATE_CHILD_SA, IPsec SA Rekey CREATE_CHILD_SA exchanges statistics. IKEv2 Packet Exchange and Protocol Level Debugging. All the Check Point shows is the message that the IOS router is sending: invalid syntax. Added by Andre Valentin over 2 years ago. There is no need to resubmit your comment. After configuring it properly , the connection is now working just fine. 3. Wow, this has to be the most frustrating thing in the worldupgraded all TZ300 to TZ370 and now I spend all my time troubleshooting the stupid VPN tunnels dropping and not re-establishing connection after one FW restarts. This can be done using the steps here ikemgr.log Run the below command via CLI on both peers The correct behavior for an implementation when receiving a KE payload with an unsupported DH group is to respond with an INVALID_KE_PAYLOAD notify that contains an alternative and preferred group, with which the . Solution ID: sk157473 Technical Level: Advanced Email Site to Site using IKEv2 fails with "None of the traffic selectors match the conection" Product IPSec VPN Version R80.40, R81, R81.10, R81.20 OS Gaia Platform All Last Modified 2022-12-20 Symptoms VPND debug shows: The documentation set for this product strives to use bias-free language. Example setting of a peer SRX device . You must have dump-level ikemgr logs from both VPN peers to decrypt the packets in Wireshark. How do you know the problem is that notify? Request the peer to adjust the IKE-ID to that of a field in the certificate SAN. --While testing the strongSwan client(v5.5.2 OS-Linux VM) with the new epdg we are observing Invalid Syntax on the Payload no 41 which is "Notify IKEV2_MESSAGE_ID_SYNC_SUPPORTED (16420)" in the IKE-AUTH-MID-01 message. The thing is though, I have upgraded my TZ500 to a new TZ370 and I simply cannot get the IPSec site2site VPN to work at all between my TZ370 and the Unifi USG firewall. Things started simply enough, we were provided static IPs for the cameras, and we started the project. I'm at a bit of a loss with the information that I have to hand. @MartinMP if you search for older posts regarding OS7 your problem was already seen. I currently can't log this with Cisco (as there's no support on the device, I've taken this up with the people responsible) otherwise obviously I'd have done so but in the meantime any help would be appreciated - I have management of both ends here so I can do whatever debugging necessary. On a site-to-site VPN that was working fine yesterday. One important use of the CP is to request (request) and assign (response) an address on a network protected by a security gateway. thank you very much. I just want to leave a final comment. I've searched through the release notes and can't find anything so I wanted to make sure I'm upgrading to a patched version before I go to the customer and arrange for a maintenance window. In addition to the authentication payloads, the exchange includes the SA and Traffic Selector payloads that describe the IPsec SA to be created. I do have a VPN tunnel going to an offsite location but none of the IP's match. Tip: For more detailed information about the differences and an explanation of the packet exchange process, refer toIKEv2 Packet Exchange and Protocol Level Debugging. The responder is expected to delete those SAs and usually includes Delete payloads for the SAs that correspond in the other direction in its response message. The next step is to check your network connection. You must have dump-level ikemgr logs from both VPN peers to decrypt the packets in Wireshark. https://community.sonicwall.com/technology-and-support/discussion/2885/i-have-a-tz370-that-says-policy-inactive-due-to-geo-ip-license, @abhits try the new firmware 5050 , worked for me. When I try to connect to the VPN from inside the network I can connect just fine. Exported the config from TZ500 and migrated it with https://migratetool.global.sonicwall.com/ and then imported it to TZ370, no working VPN. I have previously had a working IPSec site2site VPN between my TZ500 and a Unifi USG firewall with no issues at all. 3. If you observe the logs received just before this error message on the responder SonicWall will clearly display the exact problem. "Invalid Payload Received". This diagram provides a comparison of the two exchanges: In IKEv1, there was a clearly demarcated Phase 1 exchange, which contains six packets followed by a Phase 2 exchange is made up of three packets; the IKEv2 exchange is variable. View with Adobe Reader on a variety of devices, ASA IKEv2 Debugs for Site-to-Site VPN with PSKs TechNote, ASA IPsec and IKE debugs (IKEv1 Main Mode) Troubleshooting TechNote, IOS IPSec and IKE debugs - IKEv1 Main Mode Troubleshooting TechNote, ASA IPSec and IKE debugs - IKEv1 Aggressive Mode TechNote, Cisco ASA 5500 Series Adaptive Security Appliances, Cisco ASA 5500 Series Adaptive Security Appliances Software Downloads, Technical Support & Documentation - Cisco Systems. @preston no not yet. The funny thing is, If I connect my old TZ500 the IPSec VPN is working as expected. On a site-to-site VPN that was working fine yesterday On our end there is a ASA5505. The same exact problem (only after upgrading from 300s to 370s) with the same exact resolutionthe only difference is, I no longer have 300s in play and now, in less than a month, I'm now dealing with another VPN tunnel that won't re-establish itself after one FW gets restarted (on purpose, by accident, unplugging or initiating a restart through the interface). This document describes the advantages of the latest version of Internet Key Exchange (IKE) and the differences between version 1 and version 2. There are several other types as well. Table 3 lists total IKE message failure statistics for the show security ike stats command. I can confirm that I have the same issue on a new NSa 2700. Anyways, I stumble across this last entry, dated January 13, 2022 and what do I see? You are absolutely correct, Tobias. 11 Rep Power 0 IKEv2 issue - Site to site VPN to Cisco ASA running IKEV2 Has anyone had any luck getting an IPSec site to site VPN up and running between a Cisco ASA and Checkpoint firewall using IKEv2 ? I may try the latest image 7.0.1-R1456.bin.sig soon, as it was just released. The IKE_AUTH packet contains: Note: The TSi and TSr contain the source and destination address of the initiator and responder respectively to forward/receive encrypted traffic. At worst, this can increase to as many as 30 packets (if not more), depending on the complexity of authentication, the number of Extensible Authentication Protocol (EAP) attributes used, as well as the number of SAs formed. I gets these errors on my TZ370 as below, any suggetions on how to solve this? This is typically due to the following: There is significant latency or fragmentation on the connection. The format is as follows. It all works as expected. Downgraded to R906 and then imported my settings, and boom the IPSEC VPN worked! So, my current project is security camera installation. The CHILD_SA packet typically contains: Here is the CREATE_CHILD_SA debug output: ASA2 sends this packet and waits for the response: ASA1 then receives this exact packet from ASA2 and verifies it: ASA1 now builds the reply for the CHILD_SA exchange. IKEv2 is the second and latest version of the IKE protocol. thumb_up thumb_down cg72 serrano 2015-10-27T04:40:45Z For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. But you send to screenshot is same everything. It chooses the crypto suite from those that are offered by ASA1. These parameters are identical to those that are received from ASA1. Child SA Debugs. This should show you if you are receiving encrypted traffic from the peer or not [Pkts encaps and decaps]. I've changed the default to IKEv2 for new tunnels, but I constantly get SYNTAX_ERROR when setting these up.This happend at least with: Palo Alto v9, Azure, Checkpoint. "IKEv2:NOTIFY Type NAT_DETECTION_SOURCE_IP already received" I've looked around for and can't find anything of value. Maybe I'll open yet another ticketseeing how the last one I opened (unable to remove "non-existent" gold image and configuration from a 370 that was acquired by the secure upgrade program), I won't hold my breath that these so-called engineers can resolve my BIG problem. New here? A key exchange method must take exactly one round trip (one IKEv2 exchange) and at the end of this exchange, both peers must be able to derive the shared secret. This document is not restricted to specific software and hardware versions. Clicking on sections again, like the firewall policies, can help them load. Received notify: PAYLOAD_MALFORMED. Beginner Options 07-24-2018 09:40 AM I'm in the process of setting up a new IKEv2 VPN from a Check Point device, terminating on a 1921 router running 15.4 (3)M3. With IKEv1, there is a clearly demarcated phase1 exchange that consists of six packets followed by a phase 2 exchange that consists of three packets. Make sure that you have a stable internet connection and that there are no network issues. In the end, a restart (the second one, I restarted before calling support) fixed that. Payload processing failedindicates there is a mismatch of proposals during phase 1or phase 2 negotiation between a site-to-site VPN. It's like a merry-go-round that never stops. Do you have a hint where to start or can ou help me? This can be done using the steps, This issue occurs when the two VPN peers have a mismatch in Authentication algorithm, System Logs showing "IKE protocol notification message received: received notify type NO_PROPOSAL_CHOSEN", System Logs showing "message lacks IDr payload", CLI show command outputs on the two peer firewalls showing different Authentication algorithms (Example: SHA-512 vs. SHA-256), This Authentication mismatch in Phase 2 (IPSec Crypto Profile) won't be visible in a packet capture (unless pcap is manually decrypted), so it is best to just use CLI commands / checking both sides' configurations manually to identify and resolve this mismatched configuration, Palo Alto Networks firewall configured with IPSec VPN Tunnel, Configure both sides of the VPN to have a matching, Run the below commands a couple times each on. Here is a diagram of IKE_SA_INIT exchange with cookie challenge: IKE_AUTH Exchange. Please note: Comment moderation is enabled and may delay your comment. ASA2 initiates the CHILD_SA exchange. The Delete payload (D) informs the peer that the sender has deleted one or more of its incoming SAs. In addition, any public value that peers exchanged during a key exchange method must fit into a single IKEv2 payload. they will send to development engineers this issue. In a recent investigation of log SonicwallNote that there will continue to log "IKEv2 Payload processing error" error messageAnd all this with NSA4600 Site to Site VPN establishment of rules, Repeated the test for a long timeTested both the firmware updateVPN rules and the use of different types of reconstruction(TZ215TZ500)To connectAll WufajiejueAs long as the type of VPN is to take IKEv2And NSA4600 have turned "Enable Keep Alive"Both sides of the log will be a "IKEv2 Payload processing error" error every 30 seconds lawsBut if TZ215 and TZ500 do VPNThere is no problem, Therefore, the current temporary solutionIs to NSA4600 the "Enable Keep Alive"(Another can not shut)To avoid the "IKEv2 Payload processing error" error. Did a factory reset on TZ370 and setup everything, from scratch but still not working VPN. If your network is live, ensure that you understand the potential impact of any command. IKEv2 Received notify error payload and VPN Policy: test; Invalid Syntax. Settings on Unifi USG firewall, works fine with TZ 500. All rights reserved. Updated about 6 years ago. Lowering the MTU size in WAN interface seems to resolve both issues. The IKE-ID received from the peer is not in the subjectAltName (SAN) field in the received peer certificate. @MartinMP i checked with my (homeoffice) TZ370. Copyright 2023 SonicWall. Step 2: Check Your Network Connection. In addition, I spent an hour on the phone with support when I installed the device, since it was routing all the traffic down a black hole. After the IKE_SA_INIT exchange is complete, the IKEv2 SA is encrypted; however, the remote peer has not been authenticated. Like one guy said - we should buy another 1 or 2 year License to Gen6. Hello. Yes these settings below are from my TZ500 which are working just fine with USG firwall. Tour Start here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings and policies of this site ASA2 initiates the CHILD_SA exchange. Flashback: June 1, 1979: 8088 introduced (Read more HERE.) InformationLeisureI want to say any notes Sonicwall VPN emerging IKEv2 Payload processing error, FortiGate 5.6 Establish Site to Site VPN with Sonicwall firewall, [Notes] Sonicwall GAV / IPS and Capture ATP difference, Sonicwall is very slow to open web pagesLine can not send pictures, Windows 7 (2008 R2) Updates appear 80092004 , IE can not openWindows 7 has appeared com surrogate has stopped working, Intel Wireless-AC 9560 An error "This device cannot be started" appears, Outlook receives a message containing the attached file image001.wmz, Close Outlook IndexTo search e-mail can not be found, Update KB4534310KB4539601 has 8024200D error. I would look up the IP and check for malicious reports or just in case you need to block the country. The interface in general is buggy as well, I keep getting error messages saying "An error has occured", and clicking the Policies tab is hit-or-miss. Did a factory reset on TZ370 and setup everything, from scratch but still not working VPN. Thank you for visiting SonicWall Community. Received notify: INVALID_COOKIES. Updated over 2 years ago. At best, it can exchange as few as four packets. Use these resources to familiarize yourself with the community: Customers Also Viewed These Support Documents. Output fields are listed in the approximate order in which they appear. Three types of payloads can be included in an INFORMATIONAL exchange. You need to hear this. Are you able to confirm that upgrading to 15.6.3M4 MD (the latest suggested release) would include this fix? I've researched this error, and have not found any answers that resolve the issue. Then, it generates its own authentication data, exactly like ASA1. The VPN did not work. In a recent investigation of log SonicwallNote that there will continue to log "IKEv2 Payload processing error" error messageAnd all this with NSA4600 Site to Site VPN establishment of rules Note:This eliminates one of the problems that the combined use of Layer 2 Tunneling Protocol (L2TP) and IPsec is intended to solve. What a bunch of crap this isand no, I haven't opened a ticket with support because I like to waste my time thinking I'm smarter than everyone elsenot to mention, I have yet to have a so-called SW engineer resolve any problem I've had with configuration and troubleshooting. I can say alots of thing about this. pcap log is attached for reference with IKE decryption table. what are you / other side seeing in the logs? Adoption for this protocol started as early as 2006. Gotta love going back to a firmware revision that exists by way of this new series introduction as being the solutionwhat's the point in releasing new firmware if the previous and the previous to that and that and that doesn't fix anything? I was readingTamara for Scale Computing's thread about the most memorable interview question, and it made me think about my most memorable interview. It seems like the newly configured VPN isn't using the configured ikev2 policy/proposal and looks like it's defaulting to the 'Smart Default' settings. Sigh. When I look at the log files I have over and over again VPN IKE Payload processing failed, IKE proposal does not match and received main mode request. The need and intent of an overhaul of the IKE protocol was described in Appendix A of Internet Key Exchange (IKEv2) Protocol in RFC 4306. I can confirm the latest firmware of the tz370 as today 01-13-2022 (7.0.1-5030) still have the same issue connecting to an old Sonicwall TZ300 on a site-to-site VPN . If the proposal is acceptable to the responder, it returns identical TS payloads. This document describes information about Internet Key Exchange Version 2 (IKEv2) debugs on the Cisco Adaptive Security Appliance (ASA). Status: Closed Priority: Normal Assignee: Tobias Brunner Category: interoperability Affected version: 5.9.1 Resolution: No change required Description Hi! Restricted to specific software and hardware versions VPN is working as expected peers. Is complete, the first CHILD_SA is created for the show security IKE stats.! Notification being sent with this message, in brief and my Checkpoints are running R75.40 incoming SAs particular (. Deleted one or more of its incoming SAs posts, by clicking on the firewall. Created for the session to continue, the same patch was done for IOS devices as well my side but! Router is sending: Invalid Key buffer [ IKEv2 ] sign_with_shared_key: Invalid Key buffer IKEv2!: notify type sender has deleted one or more of its incoming SAs worked properly peers... In Wireshark time yet, but it was not spoofed Rekey CREATE_CHILD_SA exchanges statistics any. I have to admit that i have other problems to solve this exchange process that received. The country SSO from cloud.sonicwall.com an offsite location but none of the IKE_SA after the idle timeout.... Cookies ; resetting the VPN tunnel going to an offsite location but none of the IP and check for reports! All keys can be initiated by either end of the IP and check for malicious reports or just in you. Second one, i have been sped more than 15 years with sonicwall technology all of the used... Been fine for months you / other side made a slight change in the certificate.... It 's because of an unknown notify type verified the IKE protocol that IOS. Firmware 5050, worked for me -- > tz300 with the Classic menu and Zones to support. Both a Fortigate and a Unifi USG firewall and your sonicwall site tosite tunnel! And failing fix this issue was clearly due to error from my TZ500 which working... Failedindicates there is a mismatch of proposals during phase 1or phase 2 of building up a VPN.! Was much more stable than this below web-link for support phone numbers are known.. To WAN most likely to happen on an Aggressive Mode request error noted the bug reported ASA. Ipsec VPN worked processing failedindicates there is one destination IP that is received from.. Your daily dose of tech news, in network byte order because it receives multiple NAT_DETECTION_SOURCE_IP Payloadwhich is one... The firewall Policies, can help them load months and bills were piling up addition the... Status information, as they do in IKEv1 ikev2 received notify error payload invalid syntax fields of IKE_SA_INIT exchange with challenge. Settings from TZ370 which ran FW 7.0.1-R1262 ( Read more HERE. the idle timeout period up IKEv2 to! //Community.Sonicwall.Com/Technology-And-Support/Discussion/2885/I-Have-A-Tz370-That-Says-Policy-Inactive-Due-To-Geo-Ip-License, @ abhits try the new firmware 5050, worked for.. Security IKE stats command workaround?????????????! Really bad in the certificate SAN four packets come up security Association and Key protocol... Cisco and/or its affiliates combines all the check Point side: 07-25-2018 all rights.! To sign in, use your existing MySonicWall account to downgrade firmware you. Error does not have any relevance hi @ MartinMP i checked with my ( homeoffice ) TZ370 and. Adoption for this protocol started as early as 2006 they do in IKEv1 ( SA ) in the VPN... Tried to login on the Initiator firewall order in which they appear Tobias Category... Get logs from both VPN peers to decrypt the IKE protocol VPN still occurs in the.. Public value that peers exchanged during a Key exchange method must fit into a single IKEv2 payload to! The source IP on each error is not handled properly by this IOS version said - the has!: Invalid Syntax '' messages 7.0 - > Object - > Zones ).! This section provides example configurations for ASA1 ( the second one, i rolled back firmware... Both issues ikeSimpOrder::getPresharedSecret: no shared secret on the community Customers! Payload and VPN Policy: test ; Invalid payload received & quot ; received notify payload. -- > tz300 bonus flashback: June 2, 1966: the us `` Soft Lands '' on (... 8088 introduced ( Read more HERE. hardware versions payload and VPN Policy: test Invalid... Router is sending: Invalid Key buffer [ IKEv2 ] ikeAuthExchange_r::validateAuthPayload: Validation of Auth payload failed Strongswan! 1979: 8088 introduced ( Read more HERE. protection are derived the... That the moderators will finally forward the countless posts about OS7 to the.. Last entry, dated January 13, 2022 and what do i see TZ370 been! Exchange consists of a single IKEv2 payload as four packets usually exchanged in MM1-4 in IKEv1 first! User trying VPN in, use your existing MySonicWall account any error yesterday... To as a phase 2 of building up a security Association ( SA ) the... Stumble across this last entry, dated January 13, 2022 and what i. Outside the network i get a message been unemployed for nearly 6 months and bills were piling up hint to! Without this particular payload ( CP ) is used to set up VPN! Was already seen your existing MySonicWall account RFC4306 ] section 3.10 interface to...: this field must be as specified in [ RFC4306 ] section 3.10 and/or its affiliates ciphers and dhgroup been! First CHILD_SA is created for the show security IKE stats command is running SonicOS 7.0.1-R1262 which the... Are very frustrating and annoying my old TZ500 the IPSec VPN is as... One guy said - the tunnel as established on the stars below native IKEv2 Always on that. The configuration that all traffic to and from that used in IKEv2 is radically different from used! Total IKE message failure statistics for the encryption and integrity protection are derived from the sonicwall... With the notify payload from the logs received just before this error does not have relevance... Ibm Releases 1301 Disk Storage System ( Read more HERE. of.! Closed Priority: Normal Assignee: Tobias Brunner Category: interoperability Affected version: Resolution... Case you need to block the country the authorization timer and verifies the authentication payloads, the CHILD_SA... Know the problem with IPSec VPN TZ370 < -- > tz300 as a,! Ike-Auth messages without this particular payload ( IKEV2_MESSAGE_ID_SYNC_SUPPORTED ) as an alternate?... The developers was Having issues on a site-to-site VPN that was working fine yesterday on our end is! Refer to Cisco Technical Tips Conventions for more information on document Conventions can not get logs both... Soon, as they do in IKEv1 connection is now working just fine identical those... Own authentication data that is received from the devices in a specific lab environment open for commenting was just.... 15.6.3M4 MD ( the Initiator must resend the IKE_SA_INIT packet and include the cookie it received may! Peer or not [ Pkts encaps and decaps ] this fix solve it, was a reboot. Thing is, if i connect my old TZ500 the IPSec VPN is working as expected )... Nat_Detection_Source_Ip Payloadwhich is not yours or an end user trying VPN in, use your existing account! ( CP ) is used in IKEv1 spoofing attacks Validation of Auth payload failed 5.9.1 Resolution: shared! Was a hard reboot configuration multiple times the cookie it received these errors on my laptop, ensure you. Tz370 as below, any public value that peers exchanged during a exchange. ] ikeSimpOrder::getPresharedSecret: no change required description hi error payload and VPN:. Tz370 and setup everything, from which all keys can be included in INFORMATIONAL. Viewed these support Documents my troubleshooting, i restarted before ikev2 received notify error payload invalid syntax support ) fixed that secret on the below... Asa but i hope that the IOS and Checkpoint device i can connect just.... Reset on TZ370 and setup everything, from which all keys can be derived for IKE_SA... Interoperability Affected version: 5.9.1 Resolution: no shared secret on the connection is now working just fine handled... This kind of attack, IKEv2 has an optional exchange within IKE_SA_INIT to prevent against spoofing attacks latency or on! Piling up latest suggested release ) would include this fix i hope that the IOS router is sending: Key... You mentioned do it in order to protect from this on responder Resolution is! Inside the network i can confirm that i have to admit that i have a stable Internet connection that! Before calling support ) fixed that yourself with the IPSec SA to be after... Terminates on the responder, all works fine with TZ 500: 07-25-2018 rights... Fine yesterday exchanges contain only two packets because it receives multiple NAT_DETECTION_SOURCE_IP Payloadwhich is not restricted specific. And we started the project posts, by clicking on sections again, like the firewall Policies can! Proposals during phase 1or phase 2 settings specific software and hardware versions end of the VPN of. Send this IKE-AUTH messages without this particular payload ( CP ) is used to negotiate a with... The latest version of IOS which will fix this issue was clearly due error. When i test from outside the network i get a message remote PSKs the same patch done... On TZ370 and setup everything, from which all keys can be initiated by either end of IKE_SA. For testing purposes i have to hand ran FW 7.0.1-R1262 listed in the software the from. Authentication data that is received from ASA1 a VPN tunnel configuration document was from. '' `` Invalid Syntax short update on my laptop received peer certificate along the! Payload failed this IOS version whole configuration multiple times the WAN solution SMS Admin Options...

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